Searching for "call"

Q:

How would you automatically transfer your visitors to a new web page?

Answer

- You can do it with the help of meta tag mentioned below: 


<META HTTP-EQUIV="Refresh" CONTENT="2"; URL="https://www.yourname.com"> 


- Place this tag between <HEAD></HEAD> . 


- It will load yousite.com in 2 seconds.

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Subject: Web Technology

Q:

Text/Html is called the __________ of the page

A) content type B) MIME type
C) content type/MIME type D) None of these
 
Answer & Explanation Answer: C) content type/MIME type

Explanation:
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Filed Under: Web Technology

Q:

What will be your response if the customer who calls on the other side of the phone is angry?

Answer

This question focuses to check your ability to handle situations. Do not answer this question with anything that states retaliation. Talk about handling the situation with patience and relaxed mind set. You can answer it as “ If the customer on the other side of the phone line is angry i will first try calming him and ask him his/her problem. After that I will try sufficing the best solution keeping in mind his problem. In this sector customer satisfaction is very important and thus it will be my primary goal.

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Subject: Call Center

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

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Subject: Call Center

Q:

What is a KPO? What Is the difference between call center and a KPO?

Answer

KPO stands for Knowledge Process Outsourcing. It is a subset of call centers. The ways in which a KPO differs from a call center are :


1. In KPO knowledge and information related work is carried out.


2. Staff requirement is for highly skilled people.


3. Is mainly related to support and not sales.


4. Carries out works mainly for research and analysis process besides support.

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Subject: Call Center

Q:

Country that was called as Land of Rising Sun

A) Russia B) Japan
C) Korea D) Holland
 
Answer & Explanation Answer: B) Japan

Explanation:
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Filed Under: General Awareness

Q:

Who is often called the 'first African-American' inventor?

A) Bessie Blount B) George Washington Carver
C) Benjamin Banneker D) Elijah McCoy
 
Answer & Explanation Answer: C) Benjamin Banneker

Explanation:
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Filed Under: Inventions

Q:

Special 3-D photographs which have been taken with laser beams (and which make the objects look real) are called what?

A) Holograms B) 3D special effects
C) Portraits D) DVD
 
Answer & Explanation Answer: A) Holograms

Explanation:
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Filed Under: General Science