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Q:

Describe a time where customer wasn’t happy and what did you do to change it?

Answer

There’s no doubt that working in retail you will encounter an unhappy, disgruntled, or difficult customer.  Learning to hold in your personal feelings, addressing empathy for customers, and representing the company well in order to keep customers coming back are all important skills recruiters will look for when assessing how you deal with uncomfortable situations.


 

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Subject: Retail

Q:

Have you had experience of locking up a shop and dealing with stock ordering?

Answer

These are a couple of examples of things that retail staff may be expected to get involved with, and they'll be keen to see how much additional training they might need to provide.

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Subject: Retail

Q:

What did you enjoy most and least in your last retailing job?

Answer

i enjoy the most learning new things like staff management,motivation,management,smart working etc. i enjoy the least free timing during my job.

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Subject: Retail

Q:

What is the difference between BRD, SRS and Use Case documents?

Answer

BRD - Business Requirement document is consist of functional Business Requirements, Gap Analysis (between current and future scenarios), In scope and Out of scope of the project, Business rules, Assumptions, Risk etc.


SRS - Source Requirement Specification is consist of Use cases, Use Case Scenarios, Activity flow diagram, Non functional Business Requirements.


Use cases - are the pictorial representation of user centric view of the system.

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Q:

What does FMEA stand for?

Answer

FMEA is Failure Mode and Effects Analysis. It is an analysis used to determine failure modes and how severe they are in a system or process.


 

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Q:

What does INVEST stand for?

Answer

INVEST stands for Independent, Negotiable, Value, Estimable, Sized Appropriately and Testable. It is a tool designed to assist technical teams and deliver quality products.

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Q:

What are the different types of diagrams and what do you know about them?

Answer

Use case diagram, activity diagram, Collaboration diagram. 


Use case diagram :


It describes the business environment. Its primary goal is to show the series of events and actions within any given process that will be performed by an actor.  


 


Activity diagram:


The activity diagram is important because it gives an outline of the work flow within the business as well as the activities and action completed. 


For instance with a company, there is likely to be more than one department. In such a case each department, will have different access levels to the system. 


So if there’s a Medical, HR and Accounts team they will only have access to screens that relate to each. 


The activity diagram will highlight the differences within the departments which will be very helpful for developers when they are designing and coding. 


 


Collaboration diagram:


A collaboration diagram, also called a communication diagram or interaction diagram, is an illustration of the relationships and interactions among software objects in the Unified Modeling Language (UML). The concept is more than a decade old although it has been refined as modeling paradigms have evolved. 

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Q:

What is the difference between path and classpath?

Answer

Path contains path of .exe files(commands).


Classpath contains path of packages. packages can be stored in folder or .jar files

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Subject: Java