Firstly I will understand the exact problem they are going through and depending on the intensity of the problem I will suggest them. But at any given time, a client’s problem is of utmost importance and having a happy client would be important for the organization. Even my manager and an associate will understand it.

Here is an example statement to consider as you prepare your answer.

On motivating others by using recognizing their achievements: I consider that recognizing good aspects of worker performance is critical to motivating maximum people. For example, I control a staff of 10 employees, and I observed that one of the workers was somewhat introverted and tended to stop in the background. He achieved correctly but was reluctant to contribute at meetings, and I thought he could be extra productive if optimally motivated. I commenced an each day ritual of supervising in with him and checking his output. I provided good feedback concerning  his daily achievements. I discovered that the quantity and quality of his output increased as I interacted with him more regularly. I was able to call upon him at meetings considering that I understood the details of his work better and ask him to share few of his successful strategies with colleagues.

HR-Human Resources:

To be a good HR person we need to have excellent  communication skills,interpersonal skills, good friendly attitude, talkative, decision-making skills etc.

An HR is the backbone of a  company. Right from recruiting the suitable person to training and then efficiency appraisal and then compensation and then exit interview...everything every step involves an HR.

So, if you wish to be a soul of the company not just a part of it, you should be an HR.

Example:

"I have several awesome  achievements in my career. Probably the most awesome achievements were the delivery of the most recent version replace update to one of our core products for customer bills. This was a 1-year project and I was one of 9 team members. What made it more for me was that my role expanded from being one of the tech team individuals to taking the lead on building the mobile makings of the product. In order to deliver this aspect of the product, I pulled in 3 new project resources with new specific skills in each of the mobile technology floors we targeted and cross-trained all project resources to support each floor. In the last, our team delivered the product on time and have received numerous accolades, both external and internal. The mobile component was particularly  identified to be world class and distributed the product at its release. Our CEO spent time showing the mobile components to the industry and press and it has since met with superb  reviews. Would you like to see the Android version of the product?"

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Customer Satisfaction means, dealing with the customer in a proper or positive way. Every individual mindset is  different so their cause and satisfactory leave also changed. So the main challenge of a worker of a call center is to make them understand that they are also concerned about their trouble.

 From the customer point of view, credit is the amount which is deposited into her or his account. And debit refers to that amount which is taken from the account of the customer.

Innovation is generally considered a process that brings together various novel ideas in a way that they have an impact on society. It differs from invention in that innovation refers to the use of a better and, as a result, novel idea or method, whereas invention refers more directly to the creation of the idea or method itself. Innovation differs from improvement in that innovation refers to the notion of doing something different rather than doing the same thing better.