Questions

Q:

What will be your response if the customer who calls on the other side of the phone is angry?

Answer

This question focuses to check your ability to handle situations. Do not answer this question with anything that states retaliation. Talk about handling the situation with patience and relaxed mind set. You can answer it as “ If the customer on the other side of the phone line is angry i will first try calming him and ask him his/her problem. After that I will try sufficing the best solution keeping in mind his problem. In this sector customer satisfaction is very important and thus it will be my primary goal.

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Subject: Call Center

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Q:

What are the UNESCO's focus areas in the cultural field

A) The link between culture and development B) Action to conserve and protect the world cultural inheritance
C) By assisting member States in studying and preserving both physical and the non Physical heritage of their societies D) All the above
 
Answer & Explanation Answer: D) All the above

Explanation:
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Filed Under: World Organisations

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Q:

What is the primary purpose of the Supremacy Clause?

A) to explain why state and federal powers are always kept equal B) it has the power to divide the state and national governments
C) to outline why some powers must be implied rather than detailed D) None of the above
 
Answer & Explanation Answer: B) it has the power to divide the state and national governments

Explanation:
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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Which is an example of an endothermic reaction?

A) combustion B) mix of CaO with water
C) coal is burnt D) photosynthesis
 
Answer & Explanation Answer: D) photosynthesis

Explanation:

A chemical reaction in which involves the absorption of heat from the environment is called a Endothermic reaction. 

Examples : Dissolving ammonium chloride in water, photosynthesis, melting ice cubes, mixing of potassium chloride with water,...

 

In the contrast, chemical reactions involving release of heat are known as exothermic reactions.

Examples : Combustion, coal is burnt, mix of CaO with water,...

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Which energy source generates the least greenhouse gases?

A) Fossil fuels energy B) Nuclear energy
C) Solar energy D) All of the above
 
Answer & Explanation Answer: A) Fossil fuels energy

Explanation:

Fossil fuels energy source generates the least greenhouse gases. Of them, i.e, oil, natural gas and coal, natural gas source generates the least greenhouse gases.

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

In each of the questions, four alternatives are given for the Idiom/Phrase. Choose the alternative which best expresses the meaning of the Idiom/Phrase and click the button corresponding to it.

Pull together

A) Become friends B) Work harmoniously
C) Be successful D) Live happily
 
Answer & Explanation Answer: B) Work harmoniously

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, out of the four alternatives, select the alternative which is the best substitute of the words/sentence. 
 
Of or connected with the sense of touch

A) Apperception B) Eavesdrop
C) Tactile D) Hark
 
Answer & Explanation Answer: C) Tactile

Explanation:
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Filed Under: English
Exam Prep: TOEFL , GRE , CAT
Job Role: Bank PO , Bank Clerk

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Q:

In the following question, a sentence has been given in Active/Passive voice. Out of the four alternatives suggested, select the one which best
expresses the same sentence in Passive/Active voice.
The teachers informed the students that the class had been cancelled.

A) Informing the students that the class is cancelled was done by the teachers. B) The class has been cancelled, this the teachers informed the students.
C) The students were informed by the teachers that the class had been cancelled. D) The teachers cancelled the class and informed the students.
 
Answer & Explanation Answer: C) The students were informed by the teachers that the class had been cancelled.

Explanation:
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Filed Under: English

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