Questions

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

Report Error

View answer Workspace Report Error Discuss

Subject: Call Center

2 2777
Q:

The systematic risk of the market is measured by

A) alpha B) beta
C) gamma D) All of the above
 
Answer & Explanation Answer: B) beta

Explanation:

Beta is the measurement of the systematic risk of the market.

Report Error

View Answer Report Error Discuss

Filed Under: Marketing and Sales
Exam Prep: Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

0 2777
Q:

Read the passage carefully and choose the best answer to each question out of the four alternatives and click the button corresponding to it.


Modern civilisation is completely dependent on energy, which has therefore to be abundant and also economical. About 85% of the world's energy is supplied by oil, coal and natural gas while nuclear, hydro, wind and solar power and biomass supply the rest. Coal, nuclear and hydro are used primarily to generate electricity while natural gas is widely used for heating. Biomass is used both for heating and cooking. The wind and solar power is the future's hope as they are sustainable energy sources. Oil powers almost all machines that move and that makes oil uniquely versatile. Oil powered airplanes carry 500 people across the widest oceans at nearly the speed of sound. Oil powered machines produce and transport food. Oil powered machines are ubiquitous. Clearly, we live in the age of oil but it is drawing to a close. According to data available if oil production remains constant until it's gone, there is enough to last 42 years. Oil wells will produce less as they become depleted, which will make it impossible to keep production constant. Similarly natural gas and coal will last another 61 years and 133 years respectively. Naturally, as they become scarce, they become expensive, leading to a worldwide energy crisis. If we are to survive on this planet, we have to make a transition to sustainable energy sources. The transition may be willy-nilly or planned - the choice is ours.

The dawning era of limited and expensive energy will be very difficult for everyone on earth but will be even more difficult if it is not anticipated. It is of utmost importance that the public and policymakers understand the global energy crisis and act in tandem to ensure that the species 'homo sapiens' does not become extinct.

The synonym for Ubiquitous is

A) Omnipotent B) Omnifarious
C) Omniscient D) Omnipresent
 
Answer & Explanation Answer: D) Omnipresent

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 2776
Q:

What branch of government is responsible for enforcing laws?

A) Judicial Branch B) Executive Branch
C) Legislative Branch D) All of the above
 
Answer & Explanation Answer: B) Executive Branch

Explanation:

Executive Branch of government is responsible for enforcing laws.

Report Error

View Answer Report Error Discuss

Filed Under: Indian Politics
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

7 2775
Q:

Look at the underlined part of each sentence. Below each sentence are given three possible substitutions for the underlined part. If one of them (a), (b) or (c) is better than the underlined part, indicate your response on the Answer Sheet against the corresponding letter. If none of the substitutions imporves the sentence, indicate (d) as your response on the Answer Sheet.

Mahatma Gandhi is called as the Father of the Nation.

A) called Father of the Nation B) called the Father of the Nation
C) Father of the Nation D) No improvement
 
Answer & Explanation Answer: D) No improvement

Explanation:

No improvement required. Sentence is idiomatically correct.

Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 2775
Q:

Where is the headquaters of the UNESCO

A) New Delhi B) London
C) Paris D) New York
 
Answer & Explanation Answer: C) Paris

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: World Organisations

0 2775
Q:

Distinguish between speculator and hedger?

Answer

The main difference lies in the motive of the two parties. The main motive of the hedger is to hedge(minimize) the risk from the occurence of some events. 


The motive of the speculator is to gamble in the market in order to make the profit by buying/selling the derivative products.


 

Report Error

View answer Workspace Report Error Discuss

Subject: Finance

2 2775
Q:

"Abhinav Bharat" was founded in 1904 as a secret society of revolutionaries by :

A) Damodar Chapekar B) V. D. Savarkar
C) Praffula Chaki D) Khudiram Bose
 
Answer & Explanation Answer: B) V. D. Savarkar

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Indian History
Exam Prep: Bank Exams

1 2775