Questions

Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

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Subject: Retail

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Q:

Which of the following mammals lay eggs?

A) Bat B) Whale
C) Weasel D) Platypus
 
Answer & Explanation Answer: D) Platypus

Explanation:
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Filed Under: Animals and Birds
Exam Prep: Bank Exams

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Q:

In the following passage, some of the words have been left out. Read the passage carefully and select the correct answer for the given blank out of the four alternatives.

 

The chasm ______________ the needs of the people who struggle ______________ survival, action and inaction by representatives, and lack of remedial justice has compromised representative democracy _________________. Defections from one party to another indicate _______________ of the basic obligations of representatives, even ___________ their own people starve.

 

lack of remedial justice has compromised representative democracy _________________.

 

A) really B) superlatively
C) enormously D) too much
 
Answer & Explanation Answer: C) enormously

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

The tendency of undisturbed objects to stay at rest or to keep moving with the same velocity is called ___

A) inertia B) momentum
C) energy D) force
 
Answer & Explanation Answer: A) inertia

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Filed Under: Physics
Exam Prep: Bank Exams

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Q:

Which article was referred to as the 'the heart and soul' of the constitution by Dr. B. R. Ambedkar?

A) Article 4 B) Article 32
C) Article 28 D) Article 30
 
Answer & Explanation Answer: B) Article 32

Explanation:
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Filed Under: Indian Politics
Exam Prep: Bank Exams

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Q:

To be a voter in India, what is the minimum qualifying age?

A) 24 Years B) 22 Years
C) 20 Years D) 18 Years
 
Answer & Explanation Answer: D) 18 Years

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Filed Under: Indian Politics
Exam Prep: Bank Exams

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Q:

Which country became seventh member of South Asia Sub regional Economic Cooperation (SASEC) on 31 March 2017?

A) Myanmar B) Bhutan
C) Nepal D) Maldives
 
Answer & Explanation Answer: A) Myanmar

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Filed Under: General Awareness
Exam Prep: Bank Exams

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Q:

In India, the Black Revolution is associated with self dependence in the production of ___________.

A) oil seeds production   B) crude petroleum
C) black box D) No option is correct
 
Answer & Explanation Answer: B) crude petroleum

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Filed Under: General Awareness
Exam Prep: Bank Exams

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