Questions

Q:

How would you handle negative feedback from a customer?

Answer



 Ask for time: Unless the negative feedback matters something that is right-on-the-spot fixable, it’s correct to ask for time to consider what your customer has told you. This provides several advantages. It defuses the immediate situation. It tells the other person that you deal with their feedback important sufficient that you want to keep in mind it cautiously and calmly. And it allows you to assume through the accuracy of what you’ve been informed, perhaps checking out its validity with others.


 

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0 1957
Q:

In    the    elections    to    the    provincial legislatures in 1937 in British India

1.only  about  10  to  12  percent  of  the population had the right to vote

2.the untouchables had no right to vote

3.the Congress won an absolute majority in five out of eleven provinces

4.the  Muslim  League  won  more  than  80 percent   of   the   seats   reserved   for Muslims

Select  the  correct  answer  using  the  code given below.

A) 1, 3 and 4 B) 1 and 4 only
C) 1 and 3 only D) 2, 3 and 4
 
Answer & Explanation Answer: B) 1 and 4 only

Explanation:

Provincial  elections  in  British  India (1937)  under  the  Government  of India Act 1935 were held in eleven provinces, including Madras, Bihar, Orissa.  Indian  National  Congress won   in   eight   of   the   provinces except  three  i.e.  Bengal,  Punjab, and  Sindh  and  won  an  absolute majority   in   five   out   of   eleven provinces.   The   All-India   Muslim League  won  106  seats  about  80% of total Muslim seats. Untouchables were allowed to  vote.  Around 30.1 million    people,    including    4.25 million  women,  had  the  right  to vote  which  was  12%of  the  total population

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Filed Under: Indian History
Exam Prep: Bank Exams

1 1957
Q:

In the year 2011, the ace badminton player Saina Nehwal was honoured with which sports award?

A) Dronacharya award B) Rajiv Gandhi Khel Ratna award
C) Arjun award D) None of these
 
Answer & Explanation Answer: B) Rajiv Gandhi Khel Ratna award

Explanation:

In the year 2011, Saina was selected for the prestigious Rajiv Gandhi Khel Ratna award, the country's sporting honour, for her outstanding achievements in badminton.

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Filed Under: Sports
Exam Prep: Bank Exams

1 1957
Q:

Which major bank has launched the 'Unnati Credit Card' in 2017 to enhance credit inclusion in India?

A) SBI B) Axis Bank
C) HDFC Bank D) ICICI Bank
 
Answer & Explanation Answer: A) SBI

Explanation:
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Filed Under: Business Awareness
Exam Prep: Bank Exams

5 1956
Q:

The United Nations has been observing International Day of Rural Women on

A) 15th July B) 15th August
C) 15th September D) 15th October
 
Answer & Explanation Answer: D) 15th October

Explanation:

On October 15, the United Nations commemorates the International Day of Rural Women.This year the theme is 'Sustainable infrastructure, services and social protection for gender equality and the empowerment of rural women and girls.

 

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Filed Under: Important Days and Years
Exam Prep: Bank Exams

3 1956
Q:

What type of bridge was used to bring water to Roman cities?

Answer

Aqueduct

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Subject: World Geography

0 1956
Q:

Which state in India has the largest cover area of forest?

A) Uttarakhand B) Madhya Pradesh
C) Kerala D) Uttar Pradesh
 
Answer & Explanation Answer: B) Madhya Pradesh

Explanation:
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Filed Under: Indian Geography
Exam Prep: Bank Exams , CAT

0 1956
Q:

In the following question, out of the four alternatives, select the word similar in meaning to the word given.
Congregation

A) Discussion B) Attention
C) Contraction D) Assembly
 
Answer & Explanation Answer: D) Assembly

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

0 1956