Questions

Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

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Subject: Retail

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Q:

In the following question, some part of the sentence may have errors. Find out which part of the sentence has an error and select the appropriate option. If a sentence is free from error, select 'No Error'.

 

Sorry to have(A)/troubled you; since(B)/it couldn't be helped.(C)/No error(D)

 

A) A B) B
C) C D) D
 
Answer & Explanation Answer: B) B

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, a word has been written in four different ways out of which only one is correctly spelt. Select the correctly spelt word.

A) Hygiene B) Hygine
C) Higine D) Hygeine
 
Answer & Explanation Answer: A) Hygiene

Explanation:
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Filed Under: English
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Q:

In the following passage, some of the words have been left out. Read the passage carefully and select the correct answer for the given blank out of the four alternatives.

While language as the medium ___________ thought may be compared to air as the medium of the sun's influence, in other _____________ it is like the skin of the body; a scurvy skin shows bad blood within, and a scurvy language shows inaccurate thought ___________ a confused mind. And as a disease once fixed on the skin reacts and poisons the blood in turn as it has first been poisoned by the blood, so careless use of language __________ indulged reacts on the mind to make it permanently and increasingly _____________, illogical, and inaccurate in its thinking.

shows inaccurate thought ___________ a confused mind.

A) and B) but
C) so D) then
 
Answer & Explanation Answer: A) and

Explanation:
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Filed Under: English
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Q:

(is a painful feeling) P (without this indirect) Q (appeal to our self love,the sense of inferiority in others,) R (and not an exalting one) S

The correct sequence should be 

A) P R S Q B) R S P Q
C) S R Q P D) R Q S P
 
Answer & Explanation Answer: B) R S P Q

Explanation:

Since, the starting statement carries a subject; R will be the first statement as it talked about sense of inferiority. S follows next logically. P describes the feeling of inferiority and thus continues with the flow. Q will be the concluding statement and thus form a coherent paragraph.

The correct formation would be, ‘The sense of inferiority in others and not an exalting one is a painful feeling without this indirect appeal of our self-love.’

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Filed Under: English
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Q:

What is the base of the Octal Numeral System?

A) 8 B) 16
C) 32 D) 64
 
Answer & Explanation Answer: A) 8

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Filed Under: Chemistry
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Q:

In a majority of flowering plants, out of the four megaspores, what is the ratio of functional and degenerate megaspores?

A) 2:2 B) 1:3
C) 3:1 D) 4:0
 
Answer & Explanation Answer: B) 1:3

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Filed Under: Biology
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Q:

Which drug is used to cure Glaucoma?

A) Fexofenadine B) Ketoconazole
C) Latanoprost D) Ibuprofen
 
Answer & Explanation Answer: C) Latanoprost

Explanation:
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Filed Under: Biology
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