Interview Questions

Q:

What would be the most important service skill that you would need to have in your day to day business?

Answer



1.Patience:If you deal with clients on a daily basis, be certain to stay patient when they come to you confused and frustrated, but also be clear to take the time to truly find out what they need — they'd rather get good service than be rushed out the door!


2. Attentiveness: The capacity to surely listen to customers is so crucial for presenting extremely good service for a number of reasons.


3.Communication Skills: When it comes to crucial points that you want to relay clearly to customers, keep it easy and leave not anything to doubt.


4.Knowledge of the Product: Not knowing your product from front-to-back, you might not know how to solve customer issues when they run into problems.


5.Willingness to Learn: Those who don't show to enhance skills what they do, whether it's helping customers, marketing businesses, or building products, will get left behind by the people willing to put money into their skills.


6.Ability to Use "Positive Language":


    Without positive language: "I cannot get you that product until next month; it is back-ordered and unavailable presently."


    With positive language: "That brand will be available coming month. I can place the order for you immediately and make sure that it is posted to you as soon as it reaches our war


 


 

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Q:

What strategies would you use to motivate your team?

Answer

Here is an example statement to consider as you prepare your answer.


On motivating others by using recognizing their achievements: I consider that recognizing good aspects of worker performance is critical to motivating maximum people. For example, I control a staff of 10 employees, and I observed that one of the workers was somewhat introverted and tended to stop in the background. He achieved correctly but was reluctant to contribute at meetings, and I thought he could be extra productive if optimally motivated. I commenced an each day ritual of supervising in with him and checking his output. I provided good feedback concerning  his daily achievements. I discovered that the quantity and quality of his output increased as I interacted with him more regularly. I was able to call upon him at meetings considering that I understood the details of his work better and ask him to share few of his successful strategies with colleagues.

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Subject: Team Work

1 1706
Q:

What is stored in the 'this' reference?

Answer

This is a keyword and used as reference to Current object address in java. 


It means by using which object the method is called that object hashcode is stored inside the 'this'.

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Subject: Java
Job Role: Analyst

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Q:

What is a Canvas?

Answer

Canvas is a rectangular area on a HTML page, specified with the tag <canvas>. 

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Subject: Web Technology

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Q:

What is COM?

Answer

COM is short for Component Object Model. It is a Microsoft technology that allows developers to make use of reusable components and services provided by Microsoft. COM technology includes COM+, DCOM and ActiveX.

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Q:

What does isNaN function do?

Answer

NaN stands for ‘not-a-number’. The function isNaN determines the argument or the value is a NaN. The function returns true if the argument is not a number, otherwise returns false.

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Subject: Web Technology

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Q:

What are the three file types in NT ?

Answer

NTFS, FAT & FAT 32 are the file systems of NT.

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Q:

What is Xpath?

Answer

XPath specifies the path in the XML document which has hierarchical elements. XPath is used with XPointer and XSLT and parser.  

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Subject: Web Technology

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