Interview Questions

Good customer service means having thorough knowledge of your inventory, experience with your products, and being able to help customers make the best choices for them.

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The areas are generally divided into three groups:

* street fashion (mass-manufactured high fashion);

*ready-to-wear (small collections);

* haute couture, where unique cat-walk garments are created mostly without practical considerations.

Don’t try to impress employees with what you are not. If you are an expert in high street fashion – you will be appreciated and find plenty of work.

If you want bonus points, make sure you address each side of this tricky two-part question. 

The first part is addressing how you make sure you greet each and every customer who enters the store, giving them personal attention.  

The second part is how you would actually greet them – what would you say to them? Would you alert them of your newest products, ask if they’re looking for anything in particular or need guidance while shopping, or alert them to who they can reach out to if they require any assistance in various departments?

Applicant should answer that being in a wholesale market, he/she would plan and direct advertising and promotional activities to attract more retailer suppliers. Promotional activities like posters, contests, coupons, give-away to create extra interest in the purchase of a product or services from customers or retailers.

The purpose of this question is to check your adaptability and flexibility. Did you feel victimized?

Answer this question by mentioning the change that was made but the main focus should be on how you adjusted in that situation and the results you achieved afterwards.

For example you can say something like, “Being an early joiner in the marketing team, I opened a lot of new customer accounts. Over the time the team grew and we had more people in the team opening more accounts. At one point of time, we had to re-distribute the accounts area wise so that a particular territory can be allotted to each one of us. This re-distribution meant loss of my high performing accounts and a requirement to develop new accounts in the assigned territory. Initially, it looked difficult but I could understand the need for this re-distribution and saw more opportunities for the company and myself. I introduced my colleagues to the old accounts I held and started strategizing for better ways to tap the new territory. Within 6 months, I could develop 50 new accounts with the help of new strategy. Usually we would achieve this result in 9 months to a year.”

Designers stay current by reading magazines, browsing the internet, attending fashion shows, and studying technical manuals. They study the history of fashion to better understand its development and current tendencies.