Interview Questions

CBA – Collective Bargaining Agreement is the result of collective bargaining procedure. 

These agreements can be in one of the two forms: 

i.) Procedural agreement

ii.) Substantive agreement

Procedural agreements – They usually deal with the relationship between employees and employers to resolve individual and group issues. These are usually filed in the company’s rule book. 

Substantive agreements – This kind of an agreement deals with specific issues like basic pay, leave policy, bonus payment etc.

Inbound customer service agents handle incoming calls from customers for:

- Requests for help

- Inquiries or requests for information

- Placing orders, in product purchases

- Applications for services

- Filing complaints

Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

Good customer service means having thorough knowledge of your inventory, experience with your products, and being able to help customers make the best choices for them.

Applicant should answer that being in a wholesale market, he/she would plan and direct advertising and promotional activities to attract more retailer suppliers. Promotional activities like posters, contests, coupons, give-away to create extra interest in the purchase of a product or services from customers or retailers.

The areas are generally divided into three groups:

* street fashion (mass-manufactured high fashion);

*ready-to-wear (small collections);

* haute couture, where unique cat-walk garments are created mostly without practical considerations.

Don’t try to impress employees with what you are not. If you are an expert in high street fashion – you will be appreciated and find plenty of work.

If you want bonus points, make sure you address each side of this tricky two-part question. 

The first part is addressing how you make sure you greet each and every customer who enters the store, giving them personal attention.  

The second part is how you would actually greet them – what would you say to them? Would you alert them of your newest products, ask if they’re looking for anything in particular or need guidance while shopping, or alert them to who they can reach out to if they require any assistance in various departments?

Designers stay current by reading magazines, browsing the internet, attending fashion shows, and studying technical manuals. They study the history of fashion to better understand its development and current tendencies.

Be frank. Some established designers use no or little computer software in their work. Others rely heavily on technology (CAD). Simply explain how you work. If you are an efficient designer, your use of computer software will not be relevant.