Questions

Q:

What does Customer Satisfaction mean to you?

Answer

Customer Satisfaction means, dealing with the customer in a proper or positive way. Every individual mindset is  different so their cause and satisfactory leave also changed. So the main challenge of a worker of a call center is to make them understand that they are also concerned about their trouble.

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Subject: Call Center

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Q:

Demand side market failures occur when

A) supply curves do not reflect the full cost of producing a good or services B) demand curves do not reflect consumer’s full willingness to pay for goods or services
C) government imposes tax on a good or a service D) a good or service is not produced because no one demands it
 
Answer & Explanation Answer: B) demand curves do not reflect consumer’s full willingness to pay for goods or services

Explanation:

Market failure arises because it is not possible for the market to correctly weight cost and benefits in a situation in which some of the cost is completely unaccounted.

Demand-side market failures happen when demand curves do not reflect consumer’s full willingness to pay for goods or services.

Supply-side market failures occur when supply curves do not reflect the full cost of producing a good or services.

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Filed Under: Marketing and Sales
Exam Prep: Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Ravi has a roadmap with a scale of 1.5 cm for 18 km. He drives on that road for 72 km. What would be his distance covered in that map.

A) 4 cm B) 6 cm
C) 8 cm D) 7 cm
 
Answer & Explanation Answer: B) 6 cm

Explanation:
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Q:

In the following question, out of the four alternatives, select the alternative which best expresses the meaning of the idiom/phrase.

 

apple of my eye

 

A) every thing looks enticing to a hungry person B) a very pleasant thing to watch
C) someone that one cherishes above all others D) the ugliest child is still pretty for a mother
 
Answer & Explanation Answer: C) someone that one cherishes above all others

Explanation:
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Filed Under: English
Exam Prep: Bank Exams , CAT , GRE , TOEFL

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Q:

Read the passage carefully and choose the best answer to each question out of the four alternatives and click the button corresponding to it.

The first working steam­ powered vehicle was designed and most likely built by Ferdinand Verbies, a Flemish member of a Jesuit mission in China around 1672. It was a 65 cm long scale­ model toy for the Chinese Emperor, that was unable to carry a driver or a passenger. It is not known if Verbiest's model was ever built. Nicolas- Joseph Cugnot is widely credited with building the first full­ scale, self ­propelled mechanical vehicle or automobile in about 1769; he also created a steam­ powered tricycle. He constructed two steam tractors for the French Army, one of which is preserved in the French National Conservatory of Arts and Crafts. His inventions were however handicapped by problems of water supply and maintaining steam pressure. In 1801, Richard Trevithick built and demonstrated his Puffing Devil road locomotive, believed by many to be the first demonstration of a steam ­powered road vehicle. It was unable to maintain sufficient steam pressure for long periods. Sentiment against steam ­powered road vehicles led to the Locomotive Acts of 1865. In 1807 Nicephore Niepce and his brother Claude probably created the world's first internal combustion engine which they called Pyreolophore.

Cugnot built steam tractors for:

A) The Chinese Emperor B) The French Army
C) The Jesuit mission D) The French Conservatory
 
Answer & Explanation Answer: B) The French Army

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

Out of the four alternatives, choose the one which can be substituted for the given words/sentences and click the button corresponding to it.

A disease that affects a large number of people in an area at the same time

A) Endemic B) Epidemic
C) Epidermic D) Endothermic
 
Answer & Explanation Answer: B) Epidemic

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, some part of the sentence may have errors. Find out which part of the sentence has an error and select the appropriate option. If a sentence is free from error, select 'No Error'.

1. Four famous Sikh shrines in Delhi will go green

2. by employing solar energy

3. to meet its daily power needs from April.

4. No error

A) 1 B) 2
C) 3 D) 4
 
Answer & Explanation Answer: C) 3

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

Five statements are given below, labelled A, B, C, D and E, among these, four statements are in logical order and form a coherent paragraph/passage. From the given options, choose the option that does not fit into the theme of the passage.

A) Central electricity Regulatory Commission (CERC) allowed Energy savings certificates to be traded on power exchange platform B) The pricing of the certificate would be as per the energy conservation rules.
C) These cover 65% of the electricity consumed by industries. D) The rules prescribe that on the certificate shall be equal to the energy consumed in terms of one metric tonne of oil equivalent.
 
Answer & Explanation Answer: C) These cover 65% of the electricity consumed by industries.

Explanation:

All the statements except ‘C’ are about the Energy saving certificates. BEE in 2013 launched tradable certificates for industries which achieved energy efficiency standards. Only statement C is very general. It is more about electricity.

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Filed Under: English
Exam Prep: Bank Exams

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