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Q:

What is a call center?What are the different types of call centers?

Answer

A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers for service or support or these could be the calls that call center executives make to the customers for marketing


There are mainly two types of call centers :


a) Inbound call centers – Inbound call centers are those which receive support or service calls from customers usually on a toll free number. For e.g. when you call up a bank to check the status of your request for credit card, it is an inbound call.


b) Outbound call centers – Outbound call centers are those in which the call center executives make calls to the customers. These calls are usually made to generate the leads or sales. For e.g. when you receive a call from a bank offering you a personal loan, it is an outbound call. 

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Subject: Call Center

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Q:

Companion cells are unique to

A) Bryophytes B)  Pteridophytes
C) Angiosperms D)  Gymnosperms
 
Answer & Explanation Answer: C) Angiosperms

Explanation:
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Filed Under: Biology
Exam Prep: Bank Exams

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Q:

An increase in demand means that

A) the demand curve shifts to the right B) consumers desire a greater quantity
C) Both A & B D) None of the above
 
Answer & Explanation Answer: C) Both A & B

Explanation:

An increase in demand means that the demand curve shifts to the right, and hence quantity demanded will be high at each price.

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Filed Under: Indian Economy
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

In each of the following question, find out which part has an error. I may spend

A) / this summer vacations B) / with one of my friends
C) / in the back water of Kerala D) No error
 
Answer & Explanation Answer: A) / this summer vacations

Explanation:

Here ‘vacations’ should be singular as ‘vacation’.

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Filed Under: English
Exam Prep: Bank Exams

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Q:

The question below consists of a set of labelled sentences. Out of the four options given, select the most logical order of the sentences to form a coherent paragraph.

P- When the game of life is finally over there is no second chance to correct our errors.
Q- Time is the greater equalizer of all mankind.
R- Time offers opportunity but demands a sense of regard.
S- It has taken away the best and the worst of us without regard of either.

A) QSRP B) RSQP
C) PQRS D) RSPQ
 
Answer & Explanation Answer: A) QSRP

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, four words are given out of which one word is incorrectly spelt. Find the incorrectly spelt word.

A) Acquaintence B) Appeasement
C) Abnormality D) Accentuate
 
Answer & Explanation Answer: A) Acquaintence

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, a word has been written in four different ways out of which only one is correctly spelt. Select the correctly spelt word.

A) Beizarre B) Bizaarre
C) Bizarre D) Bigarre
 
Answer & Explanation Answer: C) Bizarre

Explanation:
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Filed Under: English

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Q:

In each of the questions given below, a passage has been given which are either situational based or describes a scenario. Below each passage, a question has been given which is framed to make you to infer something out of it. Mark out the correct inference as your answer.

Set in the glittering balls of genteel rural society of 18th century England and verdant landscape of the idyllic Pemberley, “Pride and Prejudice” is the story of young Elizabeth Bennett whose
property is entailed to the nearest male heir.
What can be said about the position of young Elizabeth Bennett in the rural society of 18th century England?

A) Marginal B) Immaterial
C) Unrelated D) Extraneous
 
Answer & Explanation Answer: B) Immaterial

Explanation:

Marginal means to be of questionable or minimal quality.
Immaterial means to be of no importance or relevance especially to a law case.
Unrelated means lacking a logical or causal relation.
Extraneous means something that is not pertinent to the matter under consideration.
Academic means marked by a narrow focus on or display of learning especially its trivial aspects.
Despite being young, Bennett's property was already entailed to the male heir. This means that she did not have a significant place in the rural society of 18th century England.
Hence, the correct answer is 2.

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Filed Under: English
Exam Prep: TOEFL , GRE , CAT

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