Questions

Q:

What will be your response if the customer who calls on the other side of the phone is angry?

Answer

This question focuses to check your ability to handle situations. Do not answer this question with anything that states retaliation. Talk about handling the situation with patience and relaxed mind set. You can answer it as “ If the customer on the other side of the phone line is angry i will first try calming him and ask him his/her problem. After that I will try sufficing the best solution keeping in mind his problem. In this sector customer satisfaction is very important and thus it will be my primary goal.

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Subject: Call Center

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Q:

Grammy Award is given in the field of

A) Music B) Medicine
C) Sports D) Literature
 
Answer & Explanation Answer: A) Music

Explanation:

Grammy Award is given in the field of Music industry by The Recording Academy of the United States.

grammy_award_is_given_in_the_field_of1544436624.jpg image

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Filed Under: Honours and Awards
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Who holds the record for most times for Oscar Noms?

A) Walt Disney B) James Cameron
C) Steven Spielberg D) Ridley Scott
 
Answer & Explanation Answer: A) Walt Disney

Explanation:
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Filed Under: Famous Personalities
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

What is SLIP

Answer

It is a very simple protocol used for transmission of IP datagrams across a serial line.

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Subject: Networking
Job Role: Network Engineer

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Q:

Innate immune system defenses include

A) phagocytosis B) B cells
C) plasma cells D) T cells
 
Answer & Explanation Answer: A) phagocytosis

Explanation:
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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Transgenders can file sexual harassment case under which section of IPC?

A) Section 354A B) Section 366
C) Section 666A D) None of the above
 
Answer & Explanation Answer: A) Section 354A

Explanation:

Under IPC Section 354A, transgenders can file sexual harassment case.

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Filed Under: Indian Politics
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Which country have the most population of tigers in the world?

A) Russia B) India
C) USA D) Nepal
 
Answer & Explanation Answer: B) India

Explanation:

India have the most population of tigers with 70% in the world tiger population.

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

In 2015, a special semi-luxury train covering Jaisalmer, Jodhpur & Jaipur was launched by the IRCTC. What is the name of the train?

A) Rajasthan Darshan B) Rajasthan Queen
C) Desert Circuit D) Desert Queen
 
Answer & Explanation Answer: C) Desert Circuit

Explanation:
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Filed Under: General Awareness
Exam Prep: Bank Exams

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