Product formation : It can be defined as putting different products and services together to form a product for the satisfaction of customer. For e.g. Hospitality is a product formation which is not made from a single item. 

Service brigade : Team of staffs involved in providing service

The Moment of Truth: It is the actual time when customer interacts with service staff. It is the moment of contact when no management has control. It is the motivation, skill, tools of the service and expectation, behavior, expectation of the customer determines the quality of the service.

Adventure tourism : to convert the adventure into pleasure for the purpose of tourism business

Attraction : Anything/object/activity, which attracts tourists and attach with it.

Amenities : Extra facilities, service added with attraction, accessibility and accommodation to create tourism. It includes trust, friendship, hospitality, etc.

Back of the house : Staffs who are not directly involved in providing service. Guests rarely interact with them

Channel of communication : It is a floe of communication within a department.

Skipper : This term is used for the status of a room, which indicates that a guest has left the hotel room without arranging to settle his or her account. 

Sundry Services :These are the extra services, which are provided to the guests. For e.g. message, handling of guests.

Continuously rendered services are those services, which are prepared and provided only to the customers who are physically present. This kind of service is not finished in instant time; it is a process, which is extended to a time limit. It is a kind of face-to-face interaction. For example reservation service, restaurant service, massage, etc.

Johann Strauss's on the Banks of the Beautiful Blue Danube

Answer : C

Explanation : 

Since the examiner likes D, it means he must like C also, since the question states that those who like D like C also.

Since last year a question was asked on F, who is a modern poet, this year a question will be asked on an ancient poet which means A,B,C or D

Now the examiner is not likely to ask question on D because he has written an article on him. So he will ask the question on C since he likes C as well

The Guidelines of World Health Organization (WHO) was leanched at the 2013 International AIDS Society Conference held in Kuala Laumpur, Malaysia on June 30, 2013.

Note: It was aimed to provide new guidance on the diagnosis of human immunodeficiency virus (HIV) infection, the care of people living with HIV and the use of antiretroviral (ARV) drugs for treating and preventing HIV infection.