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Q:

A manager in your office received a new Windows 2000 Professional laptop computer. You have been asked to configure offline files for the manager to work on documents at home. You enable offline files, and have the manager log off of the network. During the logoff process, the expected synchronization of offline files does not occur. You have the manager log back on to the network. What can you do to correct the problem?

A) Enable file and print sharing. When the manager logs off, the files will synchronize. B) Manually synchronize all offline files.
C) On the server, make all files available offline. When the manager logs off, the files will synchronize. D) Do nothing. Windows 2000 Professional does not tell you when Synchronization happens.
 
Answer & Explanation Answer: C) On the server, make all files available offline. When the manager logs off, the files will synchronize.

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Q:

You provide technical support for a company with several locations. In a remote sales office, there are 5 Windows 2000 Professional computers. All computers are connected in a workgroup, as shown in the exhibit. (See the exhibit below). The manager's computer has a 56K dial up connection to the Internet. The manager calls and explains that she had enabled ICS (Internet Connection Sharing) on her computer. Once ICS had been enabled, none of the other users were able to access a shared folder on the manager's computer. What should you instruct her to do ?

 

A) Configure the dial-up connection to disable shared access. B) Configure the dial-up connection to disable on-demand dialing.
C) Disable data encryption in the new dial-up connection. D) Use the ipconfig command to release and renew your network TCP/IP address.
 
Answer & Explanation Answer: A) Configure the dial-up connection to disable shared access.

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Q:

Your network consists of a single Active Directory domain. All network servers run Windows Server 2003 Service Pack 2 (SP2). You share a folder named Research. A user named User1 reports that he cannot access files in the Research share. You confirm that the Domain Users group is granted the Change permission for the Research share. You run the Cacls command as shown in the exhibit:

You need to ensure that User1 can modify files in the Research share. You must prevent User1 from modifying permissions for the Research folder. To which group should you add User1?

A) Administrators B) IT
C) Research D) ResearchManagers
 
Answer & Explanation Answer: D) ResearchManagers

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Q:

A large document contains meeting notes from all meeting that took place between HR and Finance. You need to find all instances of 'derive' or 'dive' or 'dave'. What would be the most efficient way to find these terms using the Find & Replace dialog box?

A) Choose Wildcard option and search for d?ve B) Choose Wildcard option and search for d*ve
C) Choose Wildcard option and search for ?ve D) Choose Wildcard option and search for *ve
 
Answer & Explanation Answer: B) Choose Wildcard option and search for d*ve

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Q:

Word 2010 has a particular template that it uses when you first open the program. This template contains default styles, no text and you also use it when you create new, blank documents. As you customize styles, marcos and other elements these settings are automatically stored in this template.

 

What is the name of this template file?

A) Standard.dotx B) Normal.dotx
C) Empty.dotx D) Template.dotx
 
Answer & Explanation Answer: B) Normal.dotx

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Q:

Someone has created a new document using Word 2010 and sent you a copy. The document is not protected and you have rights to view the content and even make changes. However, they have inserted a hyperlink to a company website but when you click the hyperlink nothing happens. What might be wrong?

A) Hyperlinks do not open automatically, you need to paste them into your web browser B) You need to hold the Ctrl key whilst clicking the hyperlink
C) Its impossible to add hyperlinks to a document. Maybe they formatted it to look like a link. D) You need to hold the Alt key whilst clicking the hyperlink
 
Answer & Explanation Answer: B) You need to hold the Ctrl key whilst clicking the hyperlink

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Q:

The status bar of Word 2010 provides useful information about the current document you are working on. You can customize the status bar to add or remove options to suit your needs. By default, which of these options is NOT present on the status bar?

A) Line Number B) Page Number
C) Word Count D) Language
 
Answer & Explanation Answer: A) Line Number

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Q:

You are creating a new Word 2010 document which contains scientific information including formulas. One particular algebra formula contains the notation n squared plus 10. Which formatting style would help you represent the n squared part of the formula?

A) Superscript B) Subscript
C) Javascript D) VB script
 
Answer & Explanation Answer: A) Superscript

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