Questions

The main objective of Service Level Management is to ensure that an agreed level of IT service is provided for all current IT services.

In economics, we come across Demand management in macro-levels and at micro-levels within individual organizations.

Demand management is a planning methodology used to forecast, plan for and manage the demand for products and services.  

Activity based, Business activity patterns and user profiles are the types of activity within demand management.

The given number puzzle can be soved in two ways.

Logic 1 ::

Row 1  - 2 x 3 = 6 , 6 x 3 = 18

Row 2  - 4 x 5 = 20 , 20 x 5 = 100

Row 3  - 3 x 7 = 21 , 21 x 7 = 147

Hence, the missing number could be 3.

Logic 2 ::

Row 1 - 6 x (2+1) = 18

Row 2 - 20 x (4+1) = 100

Row 3 - 21 x (6+1) = 147

Hence, the missing number could be 6.

Therefore, 3 or 6 is the right answer.