Certification Questions

Q:

How can you describe an operational level agreement (OLA) ?

A) It is a legally binding contract outlining services delivered to an IT service provider that underpin a service that provider delivers to its customers. B) It is a written agreement between a supplier and the IT customer(s), defining the key service targets and responsibilities of both parties.
C) It contains targets that underpin those within an SLA to ensure that targets will not be breached by failure of the supporting activity. D) It is an agreement between a supplier and another part of the same organization that assists with the provision of services.
 
Answer & Explanation Answer: D) It is an agreement between a supplier and another part of the same organization that assists with the provision of services.

Explanation:

An agreement between an IT service provider and another part of the same organization. An OLA supports the IT service provider's delivery of services to customers. The OLA defines the goods or services to be provided and the responsibilities of both parties.

 

* For an example there be an OLA - between the IT service provider and a acquiring department to obtain hardware in discussed times - between the Service Desk and a support group to provide Incident resolution in accepted times.

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Q:

You plan to install Windows 7 by using a Windows 7 DVD.
You need to perform an automated installation of Windows 7.
What should you do?

A) Create an answer file named oobe.xml. Copy the file to a network share. B) Create an answer file named winnt.sif. Place the file on a removable drive.
C) Create an answer file named sysprep.inf. Copy the file to a network share. D) Create an answer file named autounattend.xml. Place the file on a removable drive.
 
Answer & Explanation Answer: D) Create an answer file named autounattend.xml. Place the file on a removable drive.

Explanation:
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Q:

Pat Address Translation is also called what?

A) NAT Fast B) NAT Static
C) NAT Overload D) Overloading Static
 
Answer & Explanation Answer: C) NAT Overload

Explanation:

Another term for port Address Translation is NAT Overload because that is the keyword used to enable port address translation.

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Filed Under: CCNA

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Q:

Which of the following is the best description of the operation of split horizon?

A) Information about a route should not be sent back in the direction from which the original update came B) It splits the traffic when you have a large bus (horizon) physical network
C) It holds the regular updates from broadcasting to a downed link D) It prevents regular update messages from reinstating a route that has gone down
 
Answer & Explanation Answer: A) Information about a route should not be sent back in the direction from which the original update came

Explanation:

A split horizon will not advertise a route back to the same router it learned the route from.

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Filed Under: CCNA

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Q:

STUFF and REPLACE are used to replace characters in a string

A) TRUE B) FALSE
Answer & Explanation Answer: A) TRUE

Explanation:

They both are used to replace characters in a string

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Q:

How does DHCP client ensure that no other computer has its assigned IP address?

A) Acknowledge receipt of a TCP segment B) Ping to its own address to see if a response is detected
C) Broadcast a Proxy ARP D) Broadcast a gratuitous ARP
 
Answer & Explanation Answer: D) Broadcast a gratuitous ARP

Explanation:

To stop possible address conflicts , a DHCP client will use gratuitous ARP (broadcast an ARP request for its own IP address) to see if another host responds.

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Filed Under: CCNA

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Q:

Report Performance is a member of which process group?

A) Controlling B) Planning
C) Executing D) Closing
 
Answer & Explanation Answer: A) Controlling

Explanation:

The processes in the controlling group are Verify Scope, Control Scope, Control Schedule, Control Costs, Perform Quality Control, Report Performance, Monitor and Control Risks, and Administer Procurements.

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Filed Under: PMP Certification

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Q:

which of the following represents a set of properties that guarantee that database transactions are processed reliably in computer science ?

A) Buffer Cache B) ACID
C) Foreign Key D) None
 
Answer & Explanation Answer: B) ACID

Explanation:

ACID means (Atomicity, Consistency, Isolation, Durability) is a set of properties of database transactions intended to guarantee validity even in the event of errors, power failures, etc.

In the context of databases, a sequence of database operations that satisfies the ACID properties and, thus, can be perceived as single logical operation on the data, is called a transaction. For example, a transfer of funds from one bank account to another, even involving multiple changes such as debiting one account and crediting another, is a single transaction.

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Filed Under: IBM Certification
Job Role: Analyst , IT Trainer

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