Q:

What is a call center?What are the different types of call centers?

Answer

A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers for service or support or these could be the calls that call center executives make to the customers for marketing

There are mainly two types of call centers :

a) Inbound call centers – Inbound call centers are those which receive support or service calls from customers usually on a toll free number. For e.g. when you call up a bank to check the status of your request for credit card, it is an inbound call.

b) Outbound call centers – Outbound call centers are those in which the call center executives make calls to the customers. These calls are usually made to generate the leads or sales. For e.g. when you receive a call from a bank offering you a personal loan, it is an outbound call.

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Subject: Call Center

0 2035

Q:

The International Day of Older Persons is observed on

A) 1st October	B) 2nd October
C) 3rd October	D) 4th October

Answer & Explanation Answer: A) 1st October

Explanation:

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Filed Under: Important Days and Years
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

1 2035

Q:

A series is given, with one number missing. Choose the correct alternative from the given ones that will complete the series.

-7.5, 15, -30, 60, ? , 240

A) 120	B) -240
C) -120	D) 240

Answer & Explanation Answer: C) -120

Explanation:

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Filed Under: Quantitative Aptitude - Arithmetic Ability
Exam Prep: Bank Exams

4 2035

Q:

I go on four legs in the morning, on two legs at noon, and on three legs in the evening. What am I?

Answer

We all human beings i.e man or woman.

As baby we crawl, as an adult we walk and as old aged we use walking stick for support.

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Subject: Logic Puzzles Exam Prep: Bank Exams

9 2034

Q:

In the following question, out of the four alternatives, select the alternative which best expresses the meaning of the idiom/phrase.

Actions speak louder than words

A) Achievers are better than those who talk big	B) No action can compensate for saying bad words
C) A pen is mightier than a sword	D) What someone does mean more than what they say they will do

Answer & Explanation Answer: D) What someone does mean more than what they say they will do

Explanation:

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Filed Under: English
Exam Prep: Bank Exams

0 2034

Q:

The question below consists of a set of labelled sentences. Out of the four options given, select the most logical order of the sentences to form a coherent paragraph.

Thus, I stand on a

X-hill and watch a labourer
Y-upon the distant railway
Z-striking with his sledge

A) XYZ	B) XZY
C) ZYX	D) ZXY

Answer & Explanation Answer: B) XZY

Explanation:

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Filed Under: English
Exam Prep: Bank Exams

0 2034

Q:

In each of the questions, four alternatives are given for the Idiom/Phrase. Choose the alternative which best expresses the meaning of the Idiom/Phrase and click the button corresponding to it.

Weal and woe

A) Friends and enemies	B) Be in danger
C) Adversity	D) Good times and bad times

Answer & Explanation Answer: D) Good times and bad times

Explanation:

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Filed Under: English
Exam Prep: Bank Exams

0 2034

Q:

Select the word with the correct spelling.

A) mixible	B) dialects
C) venerete	D) pluging

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