Questions

Q:

What will you do when a customer is abusive/irritated?

Answer

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:


-  Listen to them and empathize with their situation


-  Apologize and take ownership of the problem and give a solution


-  Approach them and ask for a reason for their displeasure


-  If they insist on talking to your manager, get him on line ASAP


- Follow up after giving the solution and ask for feedback

Report Error

View answer Workspace Report Error Discuss

Subject: Call Center

13 10465
Q:

Answer the Following Puzzle.

Number Puzzles Questions and Answers

A) 11 B) 22
C) 33 D) 32
 
Answer & Explanation Answer: B) 22

Explanation:

Add together values in corresponding positions of the top two crosses, and put the result in the lower left cross.

Calculate the difference between values in corresponding positions of the top two crosses, and put the result in the lower right cross.

Finally add together the values in corresponding positions of the lower two crosses to give the values in the central cross

Report Error

View Answer Report Error Discuss

Filed Under: Number Puzzles

84 10453
Q:

Find the missing number in the given puzzle?

Answer

Screenshot_(36)1590052380.jpg image 


Hence, the missing number iss 25.

Report Error

View answer Workspace Report Error Discuss

Subject: Number Puzzles Exam Prep: CAT , Bank Exams
Job Role: Bank PO , Bank Clerk

76 10450
Q:

What is the theme of the ‘World Wetlands Day 2021’?

 

A) Wetlands and Water B) Wetlands for Us
C) Save Wetlands D) Wetlands and Covid
 
Answer & Explanation Answer: A) Wetlands and Water

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Important Days and Years
Exam Prep: Bank Exams

2 10448
Q:

Heated saw dust catches fire when a drop of concentrated nitric acid is added to it. This is due to

A) dehydration B) oxidation
C) reduction D) dehydrogenation
 
Answer & Explanation Answer: B) oxidation

Explanation:

Saw dust contains carbon which is oxidised to carbon  dioxide by concentrated nitric acid;

Report Error

View Answer Report Error Discuss

Filed Under: Chemistry

30 10440
Q:

Dr. V.Kurien has distinguished himself in which of the following areas

A) Poultry farms B) Economic Reforms
C) Dairy Development D) Atomic Energy
 
Answer & Explanation Answer: C) Dairy Development

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Famous Personalities

14 10433
Q:

 Tanjore kingdom was founded by Raja Odeyar. True or False ?

A) TRUE B) FALSE
Answer & Explanation Answer: B) FALSE

Explanation:

 Mysore kingdom was founded by Raja Odeyar.

Report Error

View Answer Workspace Report Error Discuss

Subject: Indian History
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Bank Clerk , Bank PO

11 10430
Q:

The bleeding of a wound is stopped by the application of ferric chloride because_____

A) Ferric chloride seals the blood vessels B) Blood starts flowing in the opposite direction
C) Blood reacts and a solid is formed which seals the blood vessels D) Blood is coagulated and the blood vessels are sealed
 
Answer & Explanation Answer: D) Blood is coagulated and the blood vessels are sealed

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Chemistry

36 10419