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Q:

What will be your response if the customer who calls on the other side of the phone is angry?

Answer

This question focuses to check your ability to handle situations. Do not answer this question with anything that states retaliation. Talk about handling the situation with patience and relaxed mind set. You can answer it as “ If the customer on the other side of the phone line is angry i will first try calming him and ask him his/her problem. After that I will try sufficing the best solution keeping in mind his problem. In this sector customer satisfaction is very important and thus it will be my primary goal.

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Subject: Call Center

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Q:

"Boston Tea Party" incident happened in ?

A) 1573 B) 1673
C) 1773 D) 1873
 
Answer & Explanation Answer: C) 1773

Explanation:
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Filed Under: World History

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Q:

From a container of milk, 5 litres of milk is replaced with 5 litres of water. This process is repeated again. Thus in two attempts the ratio of milk and water became 81 : 19. The initial amount of milk in the container was

A) 50 litres B) 45 litres
C) 25 litres D) 20 litres
 
Answer & Explanation Answer: A) 50 litres

Explanation:
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Filed Under: Quantitative Aptitude - Arithmetic Ability
Exam Prep: Bank Exams
Job Role: Bank PO , Bank Clerk

3 2420
Q:

In the following question, out of the four alternatives, select the alternative which is the best substitute of the words/sentence. 
 
Of or connected with the sense of touch

A) Apperception B) Eavesdrop
C) Tactile D) Hark
 
Answer & Explanation Answer: C) Tactile

Explanation:
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Filed Under: English
Exam Prep: TOEFL , GRE , CAT
Job Role: Bank PO , Bank Clerk

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Q:

Which country has replaced Japan as world’s 2nd largest steel producing country?

A) India B) China
C) Russia D) Iran
 
Answer & Explanation Answer: A) India

Explanation:

India replaced Japan as world’s 2nd largest steel producing country.

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

2 2419
Q:

The upper chambers of the heart are the

A) Ventricles B) Atria
C) Both A & B D) None of the above
 
Answer & Explanation Answer: B) Atria

Explanation:
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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

4 2418
Q:

The sexual reproductive organs of aspergillus are :

A) Spermatium and Oogonium B) Antheridium and Oogonium
C) Spermatium and Ascogonium D) Antheridium and Ascogonium
 
Answer & Explanation Answer: D) Antheridium and Ascogonium

Explanation:
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Filed Under: Biology
Exam Prep: Bank Exams

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Q:

In the following question, out of the given four alternatives, select the one which best expresses the meaning of the given word

Arbitrary

A) Methodical B) Penetrable
C) Random D) Artful
 
Answer & Explanation Answer: C) Random

Explanation:
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Filed Under: English
Exam Prep: CAT , GRE , TOEFL
Job Role: Bank Clerk , Bank PO

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