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Q:

How can you describe an operational level agreement (OLA) ?

A) It is a legally binding contract outlining services delivered to an IT service provider that underpin a service that provider delivers to its customers. B) It is a written agreement between a supplier and the IT customer(s), defining the key service targets and responsibilities of both parties.
C) It contains targets that underpin those within an SLA to ensure that targets will not be breached by failure of the supporting activity. D) It is an agreement between a supplier and another part of the same organization that assists with the provision of services.
 
Answer & Explanation Answer: D) It is an agreement between a supplier and another part of the same organization that assists with the provision of services.

Explanation:

An agreement between an IT service provider and another part of the same organization. An OLA supports the IT service provider's delivery of services to customers. The OLA defines the goods or services to be provided and the responsibilities of both parties.

 

* For an example there be an OLA - between the IT service provider and a acquiring department to obtain hardware in discussed times - between the Service Desk and a support group to provide Incident resolution in accepted times.

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Filed Under: ITIL Certification
Job Role: IT Trainer , Database Administration , Analyst

7 3061
Q:

A locked file can be

A) modified by user with the correct password B) is used to hide sensative
C) accessed by only one user D) Both B & C
 
Answer & Explanation Answer: C) accessed by only one user

Explanation:

A locked file can be accessed by only one user.

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Filed Under: Computer
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

2 3060
Q:

The Steel Man of India and former chief of Tisco (now Tata Steel) who passed away recently

Answer

Russi Mody

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Subject: Famous Personalities

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Q:

Who attended all the three-round table conferences?

A) M K Gandhi B) M M Malviya
C) B R Ambedkar D) Annie Besant
 
Answer & Explanation Answer: C) B R Ambedkar

Explanation:

Dr. B. R. Ambedkar attended all the three-round table conferences.

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Filed Under: Indian History
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

2 3059
Q:

CHKDSK command is used to

A) analyze the hard disk error B) diagnose the hard disk error
C) report the status of files on disk D) All of the above
 
Answer & Explanation Answer: D) All of the above

Explanation:
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Filed Under: Computer
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO , Database Administration , IT Trainer

1 3059
Q:

Software designed for a specific purpose is called as

A) System software B) Application software
C) Specific software D) None of the above
 
Answer & Explanation Answer: B) Application software

Explanation:

Software designed for a specific purpose is called as Application software.

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Filed Under: Computer
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Light Year is related to

A) Distance B) Acceleration
C) Velocity D) Intensity of Light
 
Answer & Explanation Answer: A) Distance

Explanation:

Light Year is related to Distance. It is the unit of Distance.

It is about 9.5 Trillion Kms or 5.9 Trillion miles.

 

    • It is the distance that light travels in vaccum in one julian year i.e, 365.25 days.



 

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Filed Under: General Awareness
Exam Prep: CAT , Bank Exams , AIEEE
Job Role: Bank PO , Analyst

6 3059
Q:

Name the company that has recently created the world’s smallest magnet using a single atom which can store one bit of data on it.

A) TCS B) Microsoft
C) IBM D) Infosys
 
Answer & Explanation Answer: C) IBM

Explanation:

A team of researchers at IBM has created the world’s smallest magnet using a single atom which can store one bit of data on it.

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Bank Clerk , Bank PO

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