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Q:

How would you deal with an angry client/customer?

Answer



 Don’t take it to heart : Mind, the client is not angry with you, they are displeased with the work of your product or for showing the quality of service that you provide. Your personal emotions are beside the factor.


  Find a solution: Once you understand why the purchaser is unhappy, it is time to provide a solution. Ask him what he feels should be completed or put forward your own truthful and realistic solution to the problem. In maximum cases, that’s all the customer is searching out —and may bring about  providing some degree of satisfaction.


 

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Subject: Customer Service

8 8649
Q:

In which one of the following cities can one never have the sunshine directly overhead at noon ?

A) Bangaluru B) Mumbai
C) Vishakhapatnam D) Delhi
 
Answer & Explanation Answer: D) Delhi

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Filed Under: Indian Geography

20 8648
Q:

Grand Vitara XV-7 is a vehicle launched by 

A) Ford B) GM
C) Maruti Suzuki D) Hyundai
 
Answer & Explanation Answer: C) Maruti Suzuki

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Filed Under: Business Awareness

46 8640
Q:

Who was the first person to cross the Alps with army

A) Hannibal B) Napolean
C) Alexander D) None of these
 
Answer & Explanation Answer: A) Hannibal

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Filed Under: Famous Personalities

6 8640
Q:

In the following question, out of the four alternatives, select the alternative which best expresses the meaning of the idiom/phrase.


Under the weather

 

A) Become a bit unpredictable like the weather. B) Slightly unwell or in low spirits.
C)  Feel optimistic simply because the weather is good. D)  Feel depressed because you expect bad weather.
 
Answer & Explanation Answer: B) Slightly unwell or in low spirits.

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Filed Under: English
Exam Prep: Bank Exams

52 8640
Q:

A sum of Rs. 731 is divided among A,B and C, such that 'A' receives 255 more than 'B' and 'B' receives 25% less than 'C'. What is 'C' s share in the amount?

A) Rs.172 B) Rs.200
C) Rs.262 D) None of these
 
Answer & Explanation Answer: D) None of these

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Filed Under: Quantitative Aptitude - Arithmetic Ability
Exam Prep: Bank Exams
Job Role: Bank PO

19 8638
Q:

A button that makes characters either upper or lower case and numbers to symbols___

A) Shift B) Ctrl
C) Space bar D) Back space
 
Answer & Explanation Answer: A) Shift

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Filed Under: Computer
Exam Prep: Bank Exams

10 8629
Q:

Which early ruler of Magadha murdered his father to ascend the throne and, was murdered by his own son

A) Bimbisar B) Ajatasatru
C) Udayan D) Nagadashak
 
Answer & Explanation Answer: B) Ajatasatru

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Filed Under: Indian History

8 8616