Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

Workspace

Report Error

View answer Workspace Report Error Discuss

Subject: Retail

0 1700

Q:

If tan(A/2) = x, then the value of x is

A) (1 - cosA)/sinA	B) (1 + cosA)/sinA
C) √[(1 - cosA)/sinA]	D) √[(1 + cosA)/sinA]

Answer & Explanation Answer: A) (1 - cosA)/sinA

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: Quantitative Aptitude - Arithmetic Ability
Exam Prep: AIEEE , Bank Exams , CAT

0 1700

Q:

Who invented the electric tram?

A) James Cook	B) William Harvey
C) Fyodor Pirotsky	D) Robert Boyles

Answer & Explanation Answer: C) Fyodor Pirotsky

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: Inventions
Exam Prep: Bank Exams

1 1700

Q:

Geneva-based International Campaign to Abolish Nuclear Weapons (ICAN) received the 2017.....

A) Nobel Peace Prize	B) Albert Einstein Peace Prize
C) Gandhi Peace Award	D) Bruno Kreisky Award

Answer & Explanation Answer: A) Nobel Peace Prize

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: Honours and Awards
Exam Prep: CAT , Bank Exams , AIEEE

0 1700

Q:

In the following questions, one part of the sentence may have an error. Find out which part of the sentence has an error and click the button corresponding to it. If the sentence is free from error, click the "No error" option.

Beside, writing is my hobby, (A) / I had ideas for a couple of short stories (B) / that needed further thought. (C) / No Error (D)

A) A	B) B
C) C	D) D

Answer & Explanation Answer: A) A

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1700

Q:

In the following question, some part of the sentence may have errors. Find out which part of the sentence has an error and select the appropriate option. Ifa sentence is free from error, select 'No Error'.

My elder son deals with (1)/ spare parts and manages (2)/ his bread and butter. (3)/ No Error (4)

A) 1	B) 2
C) 3	D) 4

Answer & Explanation Answer: A) 1

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1700

Q:

In the following questions, one part of the sentence may have an error. Find out which part of the sentence has an error and click the button
corresponding to it. If the sentence is free from error, click the "No error" option.
(A) Still
(B) waters
(C) run deep
(D) No Error

A) A	B) B
C) C	D) D

Answer & Explanation Answer: D) D

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1700

Q:

In the following passage some of the words have been left out. Read the passage carefully and select the correct answer for the given blank out of the four alternatives.

The quest for a _____ life engrosses every human being on this earth. Everyman tends to define a happy life in a _____ individualistic fashion. _____have attempted to define a happy life in various terms. Hedonists have a _____ notion that happiness lies in the _____ of physical appetites.

The quest for a _____ life engrosses every human being

A) simple	B) sad
C) happy	D) real

Questions

Quick Links