Compliance policies should be accessible to all employees, well communicated, and easy to understand and apply. Responses to this question can provide valuable end-user feedback in this regard. The additional area of “enforcement” may provide some insight into an organization’s ethical tone and employee perceptions about fairness and equality. A quality compliance program will assure that all violators are treated fairly, but equally. If employees perceive that management or others are “above the law,” the compliance program loses credibility.

This question provides information on several important aspects of a compliance program. First, it may highlight risks that the compliance officer was unaware of or didn’t fully appreciate (risk assessment). Second, it assesses how well employees are able to apply corporate policies in the context of their role (policy comprehension/retention and training effectiveness). Third, it reiterates and reinforces the employee’s understanding of risks and policies specific to them (training). Interviewees frequently struggle with this question initially and the interviewer may need to provide an obvious example of such a challenge to help the interviewee get started (i.e. gift policy, etc).

Sample Response :

When I was a resident assistant at my college, a student I did not know asked me if he could use my phone to call another room. Although I did not know the student, I allowed him into my room. He used the phone and in the course of his conversation, he stated that he had just come from a fraternity party and was high from taking some drugs. Well after his conversation, I had to enforce the student conduct code by writing him up. He became very hostile towards me and would not give me any identification or information. I stood in the doorway to prevent him from leaving. I noted the serial numbers on his keys, so when the situation got to the point where I felt unsafe, I allowed the him to leave. I still preformed my job without jeopardizing my or his physical welfare. 

Standard interview tips and techniques still apply. Do not speak negatively about any supervisors, coworkers or former jobs. It is acceptable to share a specific situation that occurred with a former boss, but do not go into detail about the disagreement. Focus instead on what you did to help the supervisor see your point of view.

You may be asked a follow up question, such as “Did they ultimately see your point of view?” Be honest. Did they follow your advice or didn’t they? The answer is not as important as the presentation. Do not sound bitter in your response if they did not. “They did see my point of view. They chose a different path, but they understood my concerns and beliefs in the end.”

Deadlines are set in several ways some are artificial while others are real. In a situation where deadlines change frequently and rapidly it is important to be able to tell which are real and which are artificial. One must be flexible and agile with the ability to adapt to the needs of the office. A good attitude would be to imagine you are a juggler who must keep several balls in the air at one time. This would enable you to focus quickly on the job at hand and move on to the next without hesitation or stress. 

Good Answer for "What changes would you make if you came on board?"

There are so many experienced persons in board. May be they know something better than me. So I respect their ideas. There is much difference between changing and updating. Where changing results good outcome with bad. And whereas updating results more productivity and innovative thoughts. So first I will go for updating results and after that If I feel that change is inevitable than first of all I understand the company goals and environment, if there is any changes needed than I will change by taking suggestions from the respected experienced person for effective results. Apart from that if no changes needed than I will give my best to the company as a board member....

The purpose of this question is to check your adaptability and flexibility. Did you feel victimized?

Answer this question by mentioning the change that was made but the main focus should be on how you adjusted in that situation and the results you achieved afterwards.

For example you can say something like, “Being an early joiner in the marketing team, I opened a lot of new customer accounts. Over the time the team grew and we had more people in the team opening more accounts. At one point of time, we had to re-distribute the accounts area wise so that a particular territory can be allotted to each one of us. This re-distribution meant loss of my high performing accounts and a requirement to develop new accounts in the assigned territory. Initially, it looked difficult but I could understand the need for this re-distribution and saw more opportunities for the company and myself. I introduced my colleagues to the old accounts I held and started strategizing for better ways to tap the new territory. Within 6 months, I could develop 50 new accounts with the help of new strategy. Usually we would achieve this result in 9 months to a year.”

“What was the toughest decision you ever had to make?” that means they want to gauge your ability of decision even if there is really hard to choose between any two.

They want to hear on what circumstances what will be your priorities and values you take while taking a decision which can effect a lot and most important to it.

Your decision skills are shown to interviewer that you answer will reflect. You must be accurate in your answer and try to explain the conditions and evidences upon which you taken such decision. Also you can tell how those decisions are beneficial for you in further life.

Best Answer for “What was the toughest decision you ever had to make?”

There are 2 toughest decisions that I ever made in my life.

The first one is about to choose my career. I want to be an engineer but my parents planned for me something else because of financial problems. At that time this decision was toughest for me to choose parents planned career path or my own. But I go against to my parents path and tried my best to get the scholarship from college, which I also did giving my best performance.

Second decision that I have taken is to choose between job and higher studies. In this I have chosen to do job only. I have to learn more within the job and get an experience in my field. I also want to emphasize my skills and gain more knowledge in reputed company.