Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

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Subject: Retail

0 1586

Q:

Choose the most appropriate answer:Serena Williams defeated__________ to win the women’s singles title of Australian Open 2015.

A) Venus Williams	B) Sania Mirza
C) Maria Sharapova	D) Ana Ivanovic

Answer & Explanation Answer: C) Maria Sharapova

Explanation:

Serena Williams won the title, defeating Maria Sharapova in the final, 6–3, 7–6, to earn her sixth Australian Open title.

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Filed Under: Sports

1 1586

Q:

'Wimbledon' is a place associated with which of the following sports?

A) Lawn tennis	B) Badminton
C) Hockey	D) Cricket

Answer & Explanation Answer: A) Lawn tennis

Explanation:

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Filed Under: Sports
Exam Prep: Bank Exams

3 1586

Q:

Indian Air Force (IAF) for first time was participated in multinational air exercise_______________ 2018 (PB-18) in Australia hosted Royal Australian Air Force (RAAF).

A) Desert Strike	B) Emerald Mercury
C) Yudh Abyas	D) Nomadic Elephant

Answer & Explanation Answer:

Explanation:

Indian Air Force (IAF) for first time will participate in multinational air exercise Pitch Black – 18 (PB18) in Australia hosted Royal Australian Air Force (RAAF). It will be three week multi-national large force employment exercise (27 July to 17 August 2018) conducted from RAAF Base Darwin and RAAF Base Tindal.

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT

0 1586

Q:

Under the framework of the new partnership with which country, Victory University will help India to Establish a National Sports University?

A) Portugal	B) Australia
C) Vietnam	D) USA

Answer & Explanation Answer: B) Australia

Explanation:

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Filed Under: General Awareness
Exam Prep: Bank Exams

1 1586

Q:

In each of the questions, four alternatives are given for the Idiom/Phrase. Choose the alternative which best expresses the meaning of the Idiom/Phrase and click the button corresponding to it.

Cap in hand

A) Defiant	B) Screaming
C) Well behaved	D) In a respectful manner

Answer & Explanation Answer: D) In a respectful manner

Explanation:

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Filed Under: English
Exam Prep: Bank Exams

0 1586

Q:

In the following question, a sentence has been given in Active/Passive voice. Out of the four alternatives suggested, select the one which best expresses the same sentence in Passive/Active voice.

No one answered my call for help.

A) Answering my call for help was not done by anyone.	B) I myself have not got any answer for my help call.
C) Calling for help has been done by me but no one answered.	D) My call for help was not answered by anyone.

Answer & Explanation Answer: D) My call for help was not answered by anyone.

Explanation:

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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, out of the given four alternatives, select the alternative which best expresses the meaning of the Idiom/Phrase.

Paper over the cracks

A) To take risk	B) To cause embarrassment
C) To hide problems	D) To be absent from duty without permission

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