Questions

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

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Subject: Call Center

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Q:

Who wrote the first history book?

A) Herodotus B) Euclid
C) Julius Caesar D) Aristotle
 
Answer & Explanation Answer: A) Herodotus

Explanation:

Herodotus, a Greek author written the first history book in 5th century B.C.

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Filed Under: World History
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

What carries Blood back to the Heart?

A) Veins B) Arteries
C) Both A & B D) None
 
Answer & Explanation Answer: A) Veins

Explanation:

Veins carries Blood back from the body parts to the Heart.

 

We know that The circulatory system of our body is a loop. The Heart is the pump, the arteries and their smaller branches (arterioles) carry oxygen rich blood all through your body and the veins and their smaller branches (venules) carry oxygen depleted blood and waste products back.

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Filed Under: Biology
Exam Prep: Bank Exams , AIEEE
Job Role: Bank PO , Bank Clerk , Analyst

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Q:

Most of the oxygen transported by the blood is

A) bound to hemoglobin B) dissolved in plasma
C) dissolved in water D) in ionic form as solute in plasma
 
Answer & Explanation Answer: A) bound to hemoglobin

Explanation:

Oxygen is transported throughout the body via hemoglobin in the red blood cells. Hence, most of the oxygen transported by the blood is bounded to hemoglobin.

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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Select the antonym of
adulterate

A) attenuated B) purify
C) vitiated D) dilute
 
Answer & Explanation Answer: B) purify

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

Assessing opportunity cost involves

A) choosing consequences over profits B) maximizing profit and loss
C) making choices and dealing with consequences D) Both B & C
 
Answer & Explanation Answer: C) making choices and dealing with consequences

Explanation:

Assessing opportunity cost involves making choices and dealing with consequences.

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Filed Under: Indian Economy
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Which of the following tools is used to create subscription sets and add subscription?set members to subscription sets?

A) Journal B) License Center
C) Replication Center D) Development Center
 
Answer & Explanation Answer: C) Replication Center

Explanation:
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Filed Under: IBM Certification

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Q:

What time of year do squirrels build nests?

A) summer B) winter
C) rainy D) monsoon
 
Answer & Explanation Answer: A) summer

Explanation:

What_time_of_year_do_squirrels_build_nests1538028815.jpg image

Squirrels build their nests in summer season as the sticks with what they bulit are dried and are less weight and the nests will be used for the rainy season.

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Filed Under: Animals and Birds
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

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