Questions

Q:

What would be the most important service skill that you would need to have in your day to day business?

Answer



1.Patience:If you deal with clients on a daily basis, be certain to stay patient when they come to you confused and frustrated, but also be clear to take the time to truly find out what they need — they'd rather get good service than be rushed out the door!


2. Attentiveness: The capacity to surely listen to customers is so crucial for presenting extremely good service for a number of reasons.


3.Communication Skills: When it comes to crucial points that you want to relay clearly to customers, keep it easy and leave not anything to doubt.


4.Knowledge of the Product: Not knowing your product from front-to-back, you might not know how to solve customer issues when they run into problems.


5.Willingness to Learn: Those who don't show to enhance skills what they do, whether it's helping customers, marketing businesses, or building products, will get left behind by the people willing to put money into their skills.


6.Ability to Use "Positive Language":


    Without positive language: "I cannot get you that product until next month; it is back-ordered and unavailable presently."


    With positive language: "That brand will be available coming month. I can place the order for you immediately and make sure that it is posted to you as soon as it reaches our war


 


 

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Q:

In the following passage some of the words have been left out. Read the passage carefully and choose the correct answer for the given blank out of the four alternatives.


War and Peace, an epic historical novel by Leo Tolstoy, was_____ published as Voyna i mir in 1865-69. This ____study of early 19th century Russian society, noted for its _____of realistic detail and variety of psychological______is generally regarded as one of the world's greatest novels. War and Peace is_____concerned with the histories of five aristocratic families, the members of which are _____against the_____background of Russian social life during the war against Napoleon. The_____ of war, however, is____to the story of family existence which involves Tolstoy's optimistic belief in the life-asserting ______of human existence.

 

War and Peace is _____ concerned with the histories of five aristocratic families,

A) importantly B) primarily
C) heavily D) connectively
 
Answer & Explanation Answer: B) primarily

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

Which element is not a part of a nitrogenous base?

A) Carbon B) Oxygen
C) Phosphorous D) Nitrogen
 
Answer & Explanation Answer: C) Phosphorous

Explanation:

A nitrogenous base is an element that contains nitrogen that have same chemical properties of the base.

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Filed Under: Chemistry
Exam Prep: AIEEE , Bank Exams , GATE
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

In the names Mangifera indica (mango), Solanum tuberosum (potato) and Panthera leo (lion), the terms Mangifera, Solanum and Panthera represent the higher level of?

A) Taxon B) Taxonomic Hierarchy
C) Specific Epithet D) Binomial Nomenclature
 
Answer & Explanation Answer: A) Taxon

Explanation:
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Filed Under: Biology
Exam Prep: Bank Exams

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Q:

Who were confirmed with the India's highest civilian honour Bharat Ratna for 2018?

Answer

1) Former President - Pranab Mukherjee


2) Social activist Late - Nanaji Deshmukh


3) Singer Late - Bhupen Hazarika


were confirmed with the India's highest civilian honour Bharat Ratna for 2018.

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Subject: General Awareness Exam Prep: AIEEE , Bank Exams , CAT
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Q:

For every action, there is an equal and opposite reaction, is Newton's

A) First law B) Second law
C) Third law D) Fourth law
 
Answer & Explanation Answer: C) Third law

Explanation:
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Filed Under: Physics
Exam Prep: CAT , Bank Exams , AIEEE

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Q:

Rate of change of momentum is

A) Area B) Pressure
C) Force D) Velocity
 
Answer & Explanation Answer: C) Force

Explanation:
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Filed Under: Physics
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Q:

Read the following passage carefully and choose the most appropriate answer to the question out of the four alternatives.


The human eye is a complex part of the body that is used for seeing. Eyes enable people to perform daily tasks and to learn about the world that surrounds them. Sight, or vision, is a rapidly occurring process that involves continuous interaction between the eye, the nervous system, and the brain. When someone looks at an object, what he really sees is the light reflected from the object. This reflected light passes through the lens and falls on the retina of the eye. Here the light induces nerve impulses that travel through the optic nerve to the brain and then over other nerves to muscles and glands.


The eye is similar to a television camera. Both the eye and the television camera convert light energy to electrical energy. The eye converts light to nerve impulses that are interpreted by the brain as the sense perception called sight. A television camera converts light to electronic signals that are broadcast and transformed into light images in a television receiver. It is wonderful that human eyes blink an average of once every six seconds. This washes the eye with the salty secretion from the tear or lachrymal glands. Each tear gland is about the size and shape of an almond. These glands are situated behind the upper eyelid at the outer corner of the eye. After passing over the eye, the liquid from the gland is drained into the nose through the tear duct at the inner corner of the eye.

 

The eye is similar to the television camera because both

A) Convert light energy to mechanical energy. B) Convert light energy to electrical energy.
C) Convert energy to mechanical light D) Convert mechanical light to electrical energy.
 
Answer & Explanation Answer: B) Convert light energy to electrical energy.

Explanation:
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Exam Prep: Bank Exams

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