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Q:

Customer Perceptions and Business Outcomes help to define what ?

A) Key Performance Indicators (KPI's)	B) Service Value
C) Total Cost of Ownership (TCO)	D) Governance

Answer & Explanation Answer: B) Service Value

Explanation:

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Filed Under: ITIL Certification
Job Role: IT Trainer , Software Architect

Q:

How can you describe an operational level agreement (OLA) ?

A) It is a legally binding contract outlining services delivered to an IT service provider that underpin a service that provider delivers to its customers.	B) It is a written agreement between a supplier and the IT customer(s), defining the key service targets and responsibilities of both parties.
C) It contains targets that underpin those within an SLA to ensure that targets will not be breached by failure of the supporting activity.	D) It is an agreement between a supplier and another part of the same organization that assists with the provision of services.

Answer & Explanation Answer: D) It is an agreement between a supplier and another part of the same organization that assists with the provision of services.

Explanation:

An agreement between an IT service provider and another part of the same organization. An OLA supports the IT service provider's delivery of services to customers. The OLA defines the goods or services to be provided and the responsibilities of both parties.

* For an example there be an OLA - between the IT service provider and a acquiring department to obtain hardware in discussed times - between the Service Desk and a support group to provide Incident resolution in accepted times.

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Filed Under: ITIL Certification
Job Role: IT Trainer , Database Administration , Analyst

Q:

Raju sold an article by giving a discount of 8% for Rs. 17,940 and earn profit of 19.6 %. If he did not give discount then how much profit percentage he gets ?

A) 27%	B) 30%
C) 32%	D) 25%

Answer & Explanation Answer: B) 30%

Explanation:

Let the M.R.P of an article be 100 %

Selling price of article =Rs. 17940

If he give a discount of 8 % then S.P = 92 %

92 % = 17490

100 % = 19500

Now C.P of the article is

17490 x 100/119.6 = 15000

If he did not give the discount, then

Required profit percentage =

SSC Quiz : Quantitative Aptitude | 03 - 08 - 17

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Filed Under: Profit and Loss
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Bank Clerk , Bank PO

Q:

The length of two superfast trains are 140 mts and 160 mts respectively. If they run at the speed of 60 km/hr and 80 km/hr respectively in opposite direction, find the time in which they will cross each other ?

A) 7.71 sec	B) 10.48 sec
C) 9.36 sec	D) 8.45 sec

Answer & Explanation Answer: A) 7.71 sec

Explanation:

Given L1 = 140 m

L2 = 160 m

S1 = 60 km/hr

S2 = 80 km/hr

From the question we get,

S1 + S2 = (L1 + L2) / T

=> (60 + 80) 5/18 m/s = 140 + 160/T

=> T = 54/7 = 7.71 sec

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Filed Under: Problems on Trains
Exam Prep: CAT , Bank Exams , AIEEE
Job Role: Bank PO , Bank Clerk

Q:

Which can not be formed using the letters of the given word ?

CONCEPTUALIZATION

A) Actual	B) Petrol
C) Total	D) Petal

Answer & Explanation Answer: B) Petrol

Explanation:

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Filed Under: Alphabet Test
Exam Prep: AIEEE , Bank Exams , CAT , GATE , GRE , TOEFL
Job Role: Bank Clerk , Bank PO

Q:

A vertical toy 18 cm long casts a shadow 8 cm long on the ground. At the same time a pole casts a shadow 48 m. long on the ground. Then find the height of the pole ?

A) 1080 cm	B) 180 m
C) 108 m	D) 118 cm

Answer & Explanation Answer: C) 108 m

Explanation:

We know the rule that,

At particular time for all object , ratio of height and shadow are same.

Let the height of the pole be 'H'

Then

$\frac{18}{8} = \frac{H}{48}$

=> H = 108 m.

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Filed Under: Height and Distance
Exam Prep: CAT , Bank Exams , AIEEE
Job Role: Bank PO , Bank Clerk

Q:

Shivanasamudra Falls is situated on the bank of ______ river ?

A) Indus	B) Kaveri
C) Ganga	D) Brahmaputra

Answer & Explanation Answer: B) Kaveri

Explanation:

Shivanasamudra is a famous waterfall situated in Mandya District of Karnataka State.
Gaganachukki and Barachukki Falls are collectively called as Shivanasamudra Falls.

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Filed Under: Indian Geography
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Bank Clerk , Bank PO

Q:

At a certain rate of interest the compound interest of 3 years and simple interest of 5 years for certain sum of money is respectively Rs. 1513.2 and Rs. 2400. Find the common rate of interest per annum ?

A) 5%	B) 6%
C) 4%	D) 3%

Answer & Explanation Answer: A) 5%

Explanation:

Given compound interest for 3 years = Rs. 1513.2

and simple interest for 5 years = Rs. 2400

Now, we know that C.I = $[P {(1 + \frac{R}{100})}^{n} - 1]$

=> 1513.2 = $[P {(1 + \frac{R}{100})}^{3} - 1]$ ...........(A)

And S.I = PTR/100

=> 2400 = P5R/100 ..................(B)

By solving (A) & (B), we get

R = 5%.

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Filed Under: Compound Interest
Exam Prep: GATE , CAT , Bank Exams , AIEEE
Job Role: Bank PO , Bank Clerk

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