|A) A change management plan||B) A scope management plan|
|C) Do not continue with the project until all of the features are clearly defined in the scope statement and scope definition.||D) This is an expected part of every project. A good project manager will have a communications plan in place to be sure everyone knows what is happening on the project.|
Answer A is tempting because the problem focuses on changes. However, because we are talking about the elaboration of the product's characteristics, we are talking about scope changes, and therefore Answer B is the best answer. Answer C is also tempting because it is difficult to more forward on a project until the scope is clearly defined (especially in systems development projects), but with products and certain types of web development, scope changes can be frequent, and a formal scope management plan is needed. Answer D is true from a project perspective, but does not addres the scope issues.