Certification Questions

Q:

 What does Mean Time to Repair (MTTR) mean?

A) Average uptime of a service B) Average downtime of a service
C) Average time between two consecutive incidents D) Average time of the breakdown-free period within a measured period
 
Answer & Explanation Answer: B) Average downtime of a service

Explanation:
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Filed Under: ITIL Certification

5 2394
Q:

Convert 10100010111101011001110110001011 2 to dotted decimal.

Answer

Convert to dotted hexadecimal first, and then convert each hexadecimal number pair to decimal.

A2.F5.9D.8B then 162.245.157.139

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14 2328
Q:

A statistical method for identifying which factors may influence specific variables of a product or process under development or in production is called

A) cost benefit analysis. B) sensitivity analysis.
C) cost of quality analysis. D) design of experiments.
 
Answer & Explanation Answer: D) design of experiments.

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Filed Under: PMP Certification

7 2162
Q:

What is the subnet for host ID 10.16.3.65/23?

Answer

A/23 is 255.255.254.0. The third octet is a block size of 2.0, 2, 4. The subnet is in the 16.2.0 subnet; the broadcast address is 16.3.255

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10 2095
Q:

What is the best definition of an Incident Model?

A) A type of Incident involving a standard (or model) type of Configuration Item (CI) B) A set of pre-defined steps to be followed when dealing with a known type of Incident
C) The template used to define the Incident logging form used to report Incidents D) An Incident that is easy to solve
 
Answer & Explanation Answer: B) A set of pre-defined steps to be followed when dealing with a known type of Incident

Explanation:
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Filed Under: ITIL Certification

1 2024