Again, before you apply for a job to a call center you should be aware that most of the call centers cater to English speaking customers and this needs you to speak clear English without any grammatical mistakes.
The hormone adrenaline also called epinephrine is known as a stress hormone. In emotional upsets( like fear, anger etc.) this hormone is poured into the blood and it accelerates heart beat. The hormone acetylcholine decelerates heartbeat rate.
High frequency sound attacks the tympanic memberance and makes it defective. 120 decibels is too high a pitch to be heard and therefore it impairs the hearing ability.