Certification Questions

Q:

What is the subnet for host ID 10.16.3.65/23?

Answer

A/23 is 255.255.254.0. The third octet is a block size of 2.0, 2, 4. The subnet is in the 16.2.0 subnet; the broadcast address is 16.3.255

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20 13592
Q:

Which class of IP address provides a maximum of only 254 host addresses per network ID?

A) Class A B) Class B
C) Class C D) Class D
 
Answer & Explanation Answer: C) Class C

Explanation:

Class C network address has only 8 bits for defining hosts : 28-2 = 256 - 2 = 254

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16 19771
Q:

Convert 10100010111101011001110110001011 2 to dotted decimal.

Answer

Convert to dotted hexadecimal first, and then convert each hexadecimal number pair to decimal.

A2.F5.9D.8B then 162.245.157.139

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14 3885
Q:

 What does Mean Time to Repair (MTTR) mean?

A) Average uptime of a service B) Average downtime of a service
C) Average time between two consecutive incidents D) Average time of the breakdown-free period within a measured period
 
Answer & Explanation Answer: B) Average downtime of a service

Explanation:
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Filed Under: ITIL Certification

12 14103
Q:

The network address of 172.16.0.0/19 provides how many subnets and hosts?

A) 7 subnets, 2046 hosts each B) 7 subnets, 8190 hosts each
C) 8 subnets, 2046 hosts each D) 8 subnets, 8190 hosts each
 
Answer & Explanation Answer: D) 8 subnets, 8190 hosts each

Explanation:

A CIDR address of/19 is 255.255.224.0. This is a Class B address, so that is only 3 subnet bits, but it provides 13 host bits, or 8 subnets, each with 8,190 hosts.

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Filed Under: CCNA - CISCO Certification

12 10306
Q:

Which of the following BEST describes a Service Desk?

A) A dedicated number of staff handling Incidents and service requests B) A process within Service Operation providing a single point of contact
C) A dedicated number of staff handling service requests D) A dedicated number of staff answering questions from users
 
Answer & Explanation Answer: A) A dedicated number of staff handling Incidents and service requests

Explanation:

A dedicated number of staff handling Incidents and service requests best describes a Service Desk.

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11 8999
Q:

Which functions are included in IT Operations Management?

A) IT Operations Control and Facilities Management B) Network Management and Application Management
C) Facilities Management and Release Management D) Technical Management and Change Management
 
Answer & Explanation Answer: A) IT Operations Control and Facilities Management

Explanation:

IT Operations Control and Facilities Management are included in IT Operations Management. Those operations include ::

1. Technical Management
2. IT Operations Control
3. Application Management
4. Facilities Management
5. Standard Operating Procedures (SOP)
6. IT Operations Management
7. Service Desk
8. Operations Log

and more.

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11 8718
Q:

A statistical method for identifying which factors may influence specific variables of a product or process under development or in production is called

A) cost benefit analysis. B) sensitivity analysis.
C) cost of quality analysis. D) design of experiments.
 
Answer & Explanation Answer: D) design of experiments.

Explanation:
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Filed Under: PMP Certification

10 9140