Certification Questions

Q:

Availability management is responsible for availability of

A) IT infrastructure B) Tools
C) Processes D) All of the above
 
Answer & Explanation Answer: D) All of the above

Explanation:

ITIL Availability Management aims to define, analyze, plan, measure and improve all aspects of the availability of IT services. It is is responsible for ensuring that all IT infrastructure, processes, tools, roles etc are appropriate for the agreed availability targets.

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Q:

Availability Management is responsible for

A) Components and Business Processes B) Services and Components
C) Services, Components and Business Processes D) Services and Business Processes
 
Answer & Explanation Answer: B) Services and Components

Explanation:

Availability Management is the practice of identifying levels of IT Service availability for use in Service Level Reviews with Customers.

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1 136
Q:

Which entity owns ITIL now?

Answer

ITIL (Information Technology Infrastructure Library) is owned by Axelos since, 2013.

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Q:

Which packages contain the JDBC classes?

A) java.sql B) java.sl
C) java.jd D) java.jdbc
 
Answer & Explanation Answer: A) java.sql

Explanation:

The Java packages which contain JDBC classes and interfaces is Java.SQL.

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Q:

The main objective of Service Level Management is

A) To ensure that an agreed level of IT service is provided for all current IT services B) To create and populate a Service Catalogue
C) To ensure that sufficient capacity is provided to deliver the agreed performance of services D) To carry out the Service Operations activities needed to support current IT services
 
Answer & Explanation Answer: A) To ensure that an agreed level of IT service is provided for all current IT services

Explanation:

The_MAIN_objective_of_Service_Level_Management_is1539325718.jpg image

The main objective of Service Level Management is to ensure that an agreed level of IT service is provided for all current IT services.

 

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Q:

Which of the following is a comparison operator in SQL?

A) LIKE B) BETWEEN
C) = D) All of the above
 
Answer & Explanation Answer: D) All of the above

Explanation:

LIKE, BETWEEN and = operators are used for comparison in SQL. Comparison operators test whether two expressions are the same. Comparison operators can be used on all expressions except expressions of the text, ntext, or image data types.

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Filed Under: Oracle Certification
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk

1 458
Q:

Governance is concerned with

A) Ensuring that defined strategy is actually followed B) Reducing the total cost of providing services
C) Ensuring that agreed Service Level Requirements are met D) Measuring and improving the efficiency and effectiveness of processes
 
Answer & Explanation Answer: A) Ensuring that defined strategy is actually followed

Explanation:
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Filed Under: ITIL Certification
Exam Prep: Bank Exams

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Q:

Count function in SQL returns the number of

A) groups B) values or rows
C) columns D) distinct values
 
Answer & Explanation Answer: B) values or rows

Explanation:

Count function in SQL returns the number of values or rows.

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